We take the matter of protecting the personal data of our users very seriously and strictly adhere to the relevant provisions of national and European data protection legislation. Furthermore, all collected data is protected to the very best of our ability by the technological and organizational measures put in place in our IT security and privacy policies.
This statement provides you with an overview of the measures designed to assure such protection, together with an outline of the type of data collected and the purposes for which this is used.
1. Name and contact details of data controller and contact details of data protection officer
Name and contact details of the data controller: Deutscher Fachverlag GmbH, Mainzer Landstraße 251, 60326 Frankfurt am Main, Germany
If you have any questions that this data protection declaration could not answer, or if you would like more detailed information on any point, please contact us at any time at firstname.lastname@example.org or by post (Deutscher Fachverlag GmbH, Technische Fachmedien, Mainzer Landstr. 251, 60326 Frankfurt am Main, Germany).
You can contact our data protection officer as follows: Deutscher Fachverlag GmbH, Betriebliche Datenschutzbeauftragte, Mainzer Landstraße 251, 60326 Frankfurt am Main, Germany or by e-mail to email@example.com.
2. Automatic data processing on this website
When you visit our website, the information transferred to us by your browser is automatically stored in our server log files. This includes:
– IP-address of the accessing computer,
– time and date of the server request,
– browser type/ -version, *
– operating system used, *
– referrer URL (the website previously visited). *
*We will store this data only if your browser transmits it to us.
The server log files can be used for security purposes on the one hand, e.g. to avoid overloading the servers, and on the other hand to ensure the utilization of the servers and their stability. The temporary storage of the IP address by the system is furthermore necessary to enable delivery of the website to your computer altogether. The legal basis for the temporary storage of this data is Section 25 Para. 2 No. 2 TTDSG. The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.
3. Establishing contact
When contacting us (e.g. by contact form, email, telephone or via social media), we process your information for the purpose of processing the contact request and its handling.
If you have given us your consent for this, the legal basis for the processing of this data is Art. 6 para. 1 lit. a GDPR. Otherwise, the legal basis for the processing of this data is Art. 6 para. 1 lit. f GDPR, in particular in the event that the data is transmitted to us by you by sending an e-mail. Insofar as you wish to work towards the conclusion of a contract by contacting us, Art. 6 para. 1 lit. b GDPR represents an additional legal basis.
If we provide a contact form on our website, the data you enter in the input mask will be transmitted to us and stored, e.g. name and e-mail address. The data is used exclusively to respond to your inquiries. This is also our legitimate interest in processing your personal data. Unless explicitly stated in the contact form, the data will not be passed on to third parties. In addition, we record your IP address at the time of sending.
Your information may also be temporarily stored in a customer relationship management system ("CRM system") or comparable inquiry organization.
Subject to legal retention periods, the data will be deleted as soon as we have finally processed your inquiry.
4. Services requiring log-in – newsletter
If you would like to access the (personalized and/or paid) content features and services offered on the website, we may require further information from you in order to provide this service and for billing purposes, if necessary.
Most notably, this shall include your name, your (valid) e-mail address, and further particulars (address, telephone number, etc.), which enables us, for example, to check that you are the owner of the e-mail address provided or that the owner thereof agrees to receive the relevant services, in order to be able to supply the desired services and, if applicable, in order to properly render accounts.
Entry of a valid e-mail address is required in order for us to prevent misuse of registration procedures - in the case of newsletters, for example. We therefore rely on the so-called "double opt-in" process, in which you, after entering your e-mail address on our websites, are sent a confirmation e-mail to act as authentication of your registration and in which you are required to verify your e-mail address by clicking a confirmation link. Additionally, you may, when signing up/logging in to our services, provide us with further information - going beyond that required for the rendering of the service (such as sector, occupational group, age, etc.) - on a voluntary basis by entering this in the appropriate fields or boxes.
The legal foundation for processing the data is Art. 6 para. 1 lit. a GDPR, provided you have given your consent. If the registration is required for contractual performance or for taking steps in the precontractual phase, the legal foundation for processing the data is Art. 6 para. 1 lit. b GDPR.
Data processing is furthermore done based on our legitimate interests in accordance with Art. 6 para. 1 lit. f GDPR to efficiently handle and process your orders, process any inquiries, align services more closely to the needs of users, for product information and advertising purposes, and also for customer relations purposes.
The data is deleted as soon as it is no longer required for achieving the purpose for its collection. Statutory or contractual requirements for storage of contract partners' personal data may be in effect also after contract expires. In such case, there is no right to delete the data; limitations on data processing may be in effect.
You can cancel the receipt of our newsletter at any time, i.e. revoke your consent or object to further receipt. You will find a link to cancel the newsletter either at the end of each newsletter or you can use one of the contact options listed above.
5. Online store
We operate an online store (e.g. for subscriptions) on our website. During an order process, we process your data for the purpose of providing contractual services, billing, delivery of products and customer service.
5.1 Order process
We offer you the possibility to place your order as a guest. If you order as a guest, you will have to enter your data in full each time you place an order. When ordering our products via guest access, we mandatorily collect your first and last name, your valid e-mail address, your address as well as payment data, the letter only if necessary.
5.2 Purpose of processing, storage period
This data is processed for the purpose of identifying you as our contractual partner and for processing your order. The data processing is carried out in response to your order and is necessary for the stated purposes in accordance with Art. 6 para. 1 lit. b GDPR for the fulfillment of the order and the pre-contractual measures.
The personal data collected by us for the order will be stored until the expiry of the legal warranty obligation and then automatically deleted, unless we are obliged to store it for a longer period of time according to Art. 6 para. 1 lit. c GDPR due to tax and commercial law retention and documentation obligations or you have consented to a storage beyond this according to Art. 6 para. 1 lit. a GDPR.
Furthermore, during both ordering processes, you can voluntarily provide additional data (such as: telephone number etc.) beyond that required for the provision of the order.
The data processing is also carried out on the basis of our legitimate economic interest pursuant to Art. 6 para.1 lit. f GDPR for the purpose of ensuring a smooth and easy processing of your order, the efficient handling of any requests, for the needs-based design of our offers, for product information and for customer care.
By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in their full scope.
7. Social Media
In order to offer information about us and to be able to communicate with users, we operate accounts within social networks.
In doing so, various user data may also be processed by the operators of the social networks outside the European Union and in particular in the USA. This data may include, in particular, inventory data (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers), content data (e.g. entries in online forms), usage data (e.g. websites visited, interest in content, access times) and meta/communication data (e.g. device information, IP addresses).
The operators of social networks generally also process user data for market research and advertising purposes. The usage behavior stored in cookies on the users' computers and the users' interests can be used by the operators to display interest-based advertising inside and outside the networks. Therefore, we refer to the data privacy policies of the respective networks for a detailed presentation of data processing and data subject rights.
We process data in connection with the operation of our social media sites based on our legitimate economic interest pursuant to Art. 6 para.1 lit. f GDPR for the efficient processing of contact requests, queries and communication with you, for the needs-based design of our offers, for product information and for customer care.
Services used and service providers:
- Links to social media
At our platform, we also provide you with the option to communicate our contents via social media. The following options can be available:
The virtual buttons with the social media icons are merely links to these external social media websites. Data acquisition / transmission will be done only after you have clicked the pertinent link and have opened the website at issue and/or have registered with the service at issue. The exchange of data between us and the respective service provider is restricted to the extent required for function of this communication channel.
9. Rights of the data subject
As data subject, you have the following rights against us:
- Right of access, Art. 15 GDPR
- Right to rectification, Art. 16 GDPR
- Right to erasure, Art. 17 GDPR
- Right to restriction of processing, Art. 18 GDPR
- Right to data portability, Art. 20 GDPR
- Right to object, Art. 21 GDPR
If you have given us consent in accordance with art. 6 sec. 1 lit. a or art. 9 sec. 2 lit. a GDPR, you are entitled to revoke this at any time. However, such revocation will not have any effect on the lawfulness of the processing previously done on the basis of the consent up to the time of revocation.
In addition, you are also entitled to file complaints at the competent supervisory agency.
In singular instances, the disclosure of personal data may be required owing to statutory requirements (for example under tax-related laws) or contractual agreement or may be required for conclusion of contract. In such case, you are obligated to make the personal data available, as in other case it might not be possible to conclude contracts.
10. Changes and reference to data protection policy